Help and questions
1️⃣ Do you offer customization?
Yes! Most of our hampers can be personalised with names, photos, themes and messages.
After placing an order, please send the customization details to us on WhatsApp.
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2️⃣ How early should I place my order?
For best results — especially themed, premium or bulk hampers — please place your order at least 15 days in advance.
For urgent orders:
We need minimum 24 hours processing time (based on availability).
Same-day delivery is not available.
Please contact us on WhatsApp before ordering.
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3️⃣ Do you offer same-day delivery?
❌ Same-day delivery is not available.
Urgent orders (if accepted) require 24 hours minimum to prepare based on stock and customization.
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4️⃣ Where are you located?
We are based in Pudukkottai, Tamil Nadu 💗
We ship orders across India.
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5️⃣ How long does delivery take?
Shipping time depends on the location:
Tamil Nadu ✨ 2–5 days
Other states ✨ 5–10 days
(This may vary based on courier partner and festive seasons.)
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6️⃣ What are the payment methods?
✔ UPI
✔ Debit / Credit Cards
✔ Net Banking
✔ Wallets
(COD not available for customized items.)
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7️⃣ Can I track my order?
Yes. Once shipped, a tracking number will be shared through WhatsApp or SMS.
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8️⃣ What is your return policy?
Since our products are customised and handcrafted, we do not accept returns or exchanges.
If your order arrives damaged, please share an unboxing video for assistance.
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9️⃣ Do you provide bulk or corporate gifting?
Yes! We accept bulk, festival and corporate orders.
Contact us for catalogue and special pricing.
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🔟 How do I contact you?
📱 WhatsApp: 75399 21022
📩 Instagram DM: @hampersofzamanika